At Hijabees, we truly hope you love every piece you receive 💕But if something isn’t right, don’t worry – we’re here to help make it better.
1. Return Eligibility
- Returns can be requested within 7 days from the date of receiving your order.
- Items must be unused, unwashed, and in their original condition with tags attached.
- Promotional or discounted items are non-returnable, unless the item received is defective or incorrect.
2. Return Procedure
- Kindly contact us via WhatsApp with your order number and clear photos of the item.
- We will provide return instructions upon review.
- Return shipping costs are to be borne by the customer, except in cases of errors on our part.
3. Refund Details
- Refunds will be processed within 7 business days upon receiving and inspecting the returned item.
- Refunds will be issued via the original payment method or as store credit, based on your preference.
For any enquiries, please feel free to reach out:
• WhatsApp: +6011-5879 1806
• Email: staff.hijabeesofficial@gmail.com